Do you ship outside of the US and Canada?

Absolutely! We can ship to anywhere in the world! 

Our products are being enjoyed the world over. From all over Europe to as far as Japan, New Zealand, and the Caribbean just to name a few.

Additional shipping charges will apply to all orders outside the continental US and Canada. For an exact quote call 1-800-418-1433. You can also send us an email to sales@dfcwoodworks.com to request a shipping quote. Please let us know which product(s) you are interested in and the exact shipping address then we will be able to provide you with a shipping quote.  

Shipping costs can vary greatly depending on the shipping method used, the number of products, and location. 

All orders and shipping costs are in CAD currency. Prices do not include local taxes and/or local customs duties.

Can I buy a product and have it shipped to a different location as a gift?

Absolutely! We can ship to whatever address you provide when you place your order. All you have to do is to provide us with an exact name and address and we will take care of it. Ask us how we can provide you with a free customized gift card. We make gift-giving easy and fun!

What Payment methods do you accept?

We accept Visa, MasterCard, personal checks, certified checks, or money orders. 

Please note that personal checks can take up to three weeks to clear at the bank. As such, no product(s) will enter production until the product is paid for in full.

What is your return policy?

We realize you are ordering products without getting a chance to try them out first – so we are proud to be the only company to offer a No Risk 10-Day Return Policy.

If you are not 100% thrilled with your order, WE PAY the return freight and refund you IN FULL. No other company pays the return freight and most charge you a restocking fee on top of that – we are the only company that puts our customer satisfaction first. We would not be able to offer this return policy if we didn't make the Best Adirondack Chairs outdoor furnishings on the market today.

Simply repack the chair or other products and give us a call or slip us an email at sales@dfcwoodworks.com . We will take care of the pick up at your location and once picked up we will refund you in full. No questions asked. Restrictions may apply.

Why do your chairs "seem" to cost more?

ACTUALLY, OUR CHAIRS COST LESS than the competition because of their longevity.

Our chairs are guaranteed to last at least 10 years, but we know from personal experience over the last 55 years since we have been in business that they can last indefinitely as many of our first products built are still being enjoyed today (over 55 years later).

If you buy a $60 Muskoka chair that lasts all of one year (which is the average life span of a cheap wooden chair) you could end up spending $1,200 over 20 years for just ONE chair.

We see this as a huge disservice of your hard-earned money when for just a fraction of that cost you can have a quality chair that can last for generations to come. These are heirloom quality products built to last. So when considering cost when buying Muskoka chairs keep in mind your long term investment that will be remade each year with the cheaper products. In the long run, we can save you thousands on outdoor furniture costs. We guarantee it!

How much does shipping cost?

Shipping costs in continental North America are determined based on the weight of the items being shipped. A shipping charge will show on the checkout page when ordering if one applies. If you prefer to know in advance, you can email sales@dfcwoodworks.com or call 800-418-1433 prior to placing your order.

For orders outside the continental US or Canada, additional shipping charges will apply.

For inquiries regarding shipping within Europe email info@canadianchair.com or call +31 (0) 223 757591

Where in Canada do you ship the Best Muskoka Chairs?

Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan. Including the Muskoka Region, of course!

Call us for shipping to other locations, such as Nunavut or NW Territories because there may be an additional shipping cost depending on where you are located.